At the end of the summer period, particularly marked by the increase in the mobility of people, the National Office of Railways (ONCF) transported more than 8 million passengers, including 2.5 million for the only period Eid Al Adha, in the best conditions of safety, comfort and quality.
In a statement, the ONCF stated that it had adopted the slogan “A exceptional period, exceptional system”, for this general mobilization, mainly through an extensive transport offer on the entire national rail network, scheduled services on both Al Boraq high-speed trains linking Casablanca and Tangier, and Al Atlas trains serving Marrakech, Casa and Fez or even direct trains connecting Oujda and Nador to Casablanca, Rabat and Tangier.
In addition to these offers, front-office teams have been reinforced to provide customers with information, assistance and guidance at the railway station level, as well as on the platforms and on board trains, as well as diversified sales channels available 24 hours a day. 24-7/7d, continues the same source.
This device has come to support all the provisions already in place through the new ONCF travel concept aimed at offering users a new ‘train’ experience, thanks in particular to flexible pricing, accessible to all and encouraging anticipation, a principle mandatory booking guaranteeing the seat for travelers in 1st and 2nd class, significantly reduced travel time (Casablanca – Tangier in 2h10mn and Casablanca – Marrakech in 2h30, Casablanca – Rabat in 55 mn …), a frequency reinforced (example: 30 Al Boraq trains per day) and greatly improved punctuality reaching 93%.
These efforts, explains the press release, were rewarded by the continuously expressed and renewed trust of the clients of the ONCF services. A clear confidence especially Al Boraq, which has transported no less than 2 million passengers since its launch, making this train a real icon of national rail transport in its speed, comfort, and the pleasure of travel it provides.
Also, many very competitive and valid tariff offers on all the axes of the network were made available to the customers during the summer period, making the train always more accessible to the various segments of customers, continues the ONCF which quotes in this sense, the Promo rates for the Al Boraq train, Oriental trains’ promotional offers or the Yalla fare at only 49 dhs, available on several inter-city Al Atlas relations.