Royal Air Maroc (RAM) has announced that exceptional measures will be put in place, providing more flexibility to help passengers plan their trips.
“In response to today’s exceptional economic conditions, all customers can now change travel dates and destinations without restrictions and without penalties before flight departure. There are no restrictions on destination, date of issue or date of travel. However, a price difference may apply in the event of non-availability of the initial class”, the company said.
This change takes effect immediately and concerns both tickets already issued and new issues.
“Customers who do not have visibility on their travel plans can benefit from reimbursement of the value of their tickets against a credit valid for 12 months, from the date of issue. This credit is always refundable in cash at the end of its validity, if not used,” added RAM.